Contact Leak Alert Enterprise

Our response times are tiered based on inquiry type and severity:

• Emergency Requests: Immediate triage within 15 minutes, full response within 1 hour
• Technical Support: 2 hours during business hours, next business day for non-urgent
• Sales Inquiries: 24 hours for initial contact, 48 hours for detailed proposals
• General Inquiries: 48 hours for non-urgent matters

All inquiries receive an automatic acknowledgment email immediately upon submission.

Yes, our emergency support line (+1-888-LEAK-911) is available 24/7/365 for all enterprise customers. This service includes:

• Immediate triage and assessment
• Remote diagnostics and troubleshooting
• Dispatch of local emergency response teams if needed
• Coordination with local authorities and emergency services
• Regular status updates until resolution

This service is covered under our Enterprise SLA and is available regardless of your subscription tier.

For the fastest resolution, please provide the following information:

• Customer/Account Number: Your enterprise account identifier
• Device Information: Device ID, serial number, model, and firmware version
• Location Details: Site name, address, and specific location within the facility
• Issue Description: Detailed description of the problem, error messages, and when it started
• Troubleshooting Steps: Any steps already taken to resolve the issue
• Media: Photos or videos showing the problem (if applicable)

Our support portal includes a structured form to capture all necessary information.

You can schedule a demo or consultation through multiple channels:

• Online Scheduling: Use our Calendly link to book directly with a sales representative
• Contact Form: Select "Sales Inquiry" in the form above and request a demo in your message
• Phone: Call our sales line at +1-800-555-SALES
• Email: Send detailed requirements to demos@leakalert.com

Our sales team can arrange virtual demos, on-site presentations, or customized proof-of-concept deployments based on your specific needs.

We offer several partnership programs for system integrators, resellers, and technology partners:

• Reseller Program: For companies selling our solutions to end customers
• System Integrator Program: For companies integrating our solutions into larger systems
• Technology Partnership: For companies with complementary technologies
• OEM Program: For companies wanting to white-label our technology

Each program includes training, certification, marketing support, and technical resources. Please select "Partnership Opportunity" in the contact form for more information.